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Akamai Technologies

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4.3

based on 377 Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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30 Akamai Technologies Jobs

Software Engineer II

2-7 years

₹ 18 - 19.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Remote

1 vacancy

Software Engineer II

Akamai Technologies

posted 16hr ago

Job Description

As a ServiceNow SME, you will play a crucial role in driving IT service excellence. Effective utilization of the ServiceNow platform contributing to streamlined processes, improved user experiences, and enhanced business outcomes. You will be responsible for providing in-depth expertise in the design and maintenance of the ServiceNow platform.
 
Partner with the best
The Software Engineer in the Enterprise Applications team specializes in ServiceNow, handling design, implementation, configuration, and maintenance. They collaborate cross-functionally to enhance IT service delivery, drive efficiency, and implement continuous improvements while staying updated on best practices and new features.
 
As a Software Engineer II, you will be responsible for:
  • Implementing and enhance ITSM processes including Incident Management, Change Management, Problem Management, Asset Management, and Service Catalog and more, based on business requirements.
  • Creating and maintain workflows, business rules, UI policies, and other platform elements.
  • Developing and maintain scripts, integrations, and APIs to extend ServiceNows functionality and integrate with other systems.
  • Collaborating with process owners and stakeholders to identify areas for process improvement and automation using ServiceNow capabilities.
  • Working closely with business stakeholders to understand their requirements and translate them into technical solutions within the ServiceNow platform.
  • Creating detailed technical documentation and specifications for proposed solutions.
To be successful in this role you will:
  • Have Bachelors degree in Information Technology, Computer Science.
  • Have ServiceNow certifications like CSA, Certified Application Developer, or CIS in various modules.
  • Have experience (2+ years) as a ServiceNow administrator, developer, or consultant.
  • Have good understanding of ITIL processes and IT service management concepts.
  • Have Proficiency in ServiceNow scripting languages (JavaScript, GlideScript, etc). Good problem-solving abilities and attention to detail.
  • Experience with integrations using REST and SOAP APIs. Excellent communication and interpersonal skills

Employment Type: Full Time, Permanent

Read full job description

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What people at Akamai Technologies are saying

4.5
 Rating based on 5 Software Engineer II reviews

Likes

perks compensation salary

  • Salary - Good
Dislikes

not employee centric

  • Skill development - Poor
  • +3 more
Read 5 Software Engineer II reviews

Software Engineer II salary at Akamai Technologies

reported by 49 employees with 2-7 years exp.
₹14 L/yr - ₹29 L/yr
26% more than the average Software Engineer II Salary in India
View more details

What Akamai Technologies employees are saying about work life

based on 377 employees
78%
90%
85%
52%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Akamai Technologies Benefits

Submitted by Company
FlexBase: Akamai’s Flexible Work Program
Akamai Wellness
Recognition
Global Talent Development
Submitted by Employees
Work From Home
Cafeteria
Free Transport
Health Insurance
Gymnasium
Free Food +6 more
View more benefits

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