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Akamai Technologies
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33 Akamai Technologies Jobs
Technical Support Engineer II
Akamai Technologies
posted 11hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are looking for a highly motivated, proactive, and knowledgeable engineer to join our customer support team. This opportunity allows the right candidate to work with innovative technology shaping cybersecurity for critical applications.
As a Technical Support Engineer II, you will be responsible for:
- Learning and gaining in depth experience in Akamais Guardicore Segmentation, zero trust network security.
- Working as a trusted support partner to resolve customer questions and issues.
- Owning the problem resolution and collaborating with internal teams.
- Leading investigations on Akamais Guardicore Segmentation and Zero Trust product for customers.
- Analyzing existing technical issues on Akamais Guardicore Segmentation, Zero Trust product, proposing solutions to prevent issues.
To be successful in this role you will:
- Have 5+ years of experience and a bachelors degree in computer science/Engineering
- Have experience providing technical solutions & support to B2B customers.
- Have knowledge of the technologies: Linux Operating System (Mandatory), Basic Networking, Virtualization, Cloud Technologies.
- Have high availability and a responsiveness mindset.
- Have Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python
Employment Type: Full Time, Permanent
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What people at Akamai Technologies are saying
Technical Support Engineer 2 salary at Akamai Technologies
reported by
3
employees
with 5-8
years exp.
₹22
L/yr - ₹30
L/yr
164%
more
than the average Technical Support Engineer 2 Salary in India
View more details
What Akamai Technologies employees are saying about work life
based on 377 employees
Flexible timing
Monday to Friday
No travel
Night Shift
Akamai Technologies Benefits
Submitted by Company
FlexBase: Akamai’s Flexible Work Program Akamai Wellness Recognition Global Talent Development
Submitted by Employees
View more benefits 
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