Customer Support Representative

Roles and Responsibilities

• Handle international customer calls, emails, and chats with empathy and professionalism.
  
• Provide exceptional customer service by resolving queries, concerns, and issues promptly.
  
• Collaborate with team members to achieve daily targets and goals.
  
• Participate in blended processes for efficient call handling.
  

Desired Candidate Profile

• 2-7 years of experience in an international voice processing environment or similar industry.
  
• Strong communication skills with excellent problem-solving abilities.
  
• Ability to work effectively in a fast-paced environment with multiple priorities.
  
• Proficiency in decision-making skills to resolve complex customer queries efficiently.