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20 Air India Jobs
Sr . Chatbot Developer
Air India
posted 29d ago
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Flexible timing
Key skills for the job
Job Description
- As a Microsoft Bot Framework developer would be responsible for building chat bots.
- Supporting business functionalities in such diverse areas in a common platform requires the platform to be highly flexible, scalable, and resilient.
- Responsible for designing and testing of chat conversation scripts, flows, and user journeys based on different bot personas
- Develop mock-ups, flows and quick prototypes
- Develop and test scalable chatbot solutions leveraging LLMs
- Build(Prompt engineering) and manage the LLM based applications
- Deliver cognitive capabilities within the conversational interface that solve/augment business issues using leading AI technology frameworks
- Optimize the performance of the bots
- Overall 6+ years of experience in related field.
- Experience in C# programming .Net core.
- Understanding of .NET core, MVC, API, Azure Cosmos DB and Troubleshooting App services
- Understanding of Chatbot Architecture especially based on Microsoft Bot framework
- Experience and understanding of Integration of Microsoft Bot Framework Bots to different channels (Web/Native Apps) and good understanding of Connector DirectLine Rest APIs
- Ability to design, develop and integrate adoptive cards https://adaptivecards.io/ within the conversational bot.
- Ability to leverage LLMs (Azure hosted Open AI models)
- Experience in multiple programming languages including Python
- Creative thinking of users conversational journey with a bot.
- Thinking of different ways in which a user can speak with a Human or Bot agent
Employment Type: Full Time, Permanent
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