Program Management Executive

Role & responsibilities

• Understanding the process of receiving PO and acknowledgement.
• Schedules updates with customers through periodic (Daily/ Weekly) communications.
• Monthly newsletters as applicable.
• Review and Update of project deliveries.
• Co-ordinate and participate in all customer meetings, visits and audits.
• Coordinate & track OTIF, customer score card and customer satisfaction surveys as per QMS.
• Manage OTIF as per QMS by means of tracking no. of parts or lines delivered on weekly / monthly basis.
• Resolve issues that arise between the departments and customer, while contracting or scoping the project w.r.t material, technical issues, logistics, and quality issues.
• Conduct daily huddle meetings and update revenue plans & forecasts.
• Conduct risk analysis and track actions on a daily basis.
• Ensure adherence to QMS standards for all projects delivered in the account Comply with all Aequs policies and processes and related timelines.
• Manage daily activities through SAP PS & SD Module
• Able to track project through project plan for on time completion of FAIs (New Product Development).
• Should be able to follow the KRAs set by his / her manager