GN - Song - MT - Brand and Creative - Brand & Comms Advisor

The Strategy & Consulting Global Network Song Practice

Job Title - Brand and Comms Advisor | Strategy Consultant | The Strategy & Consulting Global Network Song Practice

Management Level:9 - Consultant

Location:Mumbai

Must have skills:

Brand strategy, Communication, Creative Strategy


Good to have skills:

Media Relations, Content Strategy, Measurement

Job
Summary

A

Brand and Communications Advisor is a key figure in shaping and managing a companys brand narrative and communication strategy. Their responsibilities span from brand development and strategic communication planning to media relations, content oversight, stakeholder management, and measurement. This role requires a deep understanding of brand positioning, messaging, and the ability to advise senior leadership on how best to communicate with both, internal and external audiences.

Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change.

Explore an Exciting Career at Accenture

Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest?

Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice.

The Practice- A Brief Sketch

The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.

You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following:

Assist in defining and refining brand identity, articulating the brands mission, values, and vision to ensure alignment across all communication platforms

Oversee the consistency of messaging, tone, and visual identity across all touchpoints (E.g.:marketing materials, website, social media, and internal communications)

Offer expert advice on branding and communication strategies that align with corporate goals and help navigate challenges

Provide guidance and training to internal teams on brand standards, communication practices, and messaging

Analyze and report on brand performance and positioning in the market. Ensuring it meets business objectives and resonates with target audiences.

Design comprehensive communication strategies that support business objectives, aligning both internal and external communications

Provide counsel on the most effective ways to communicate key messages to various stakeholders, including employees, customers, media, and investors

Track & analyse media mentions and brand sentiment to assess how the brand is being perceived

Work closely with HR and other departments to ensure that employees are informed and aligned with the brands vision, goals, and culture

Help create internal newsletters, intranet updates, and other communication materials that keep employees engaged and informed

Support executives in crafting messages that reflect the companys vision and communicate effectively with internal teams

Help guide the creation of brand-related content for various platforms, ensuring it is consistent with brand guidelines and messaging

Assist in the development of a content strategy that aligns with the broader communication and marketing objectives

Ensure all content (including blogs, social media posts, and marketing materials) aligns with brand values and is on-message

Advise on the development of social media strategies to enhance brand visibility, engagement, and customer loyalty

Guide digital content creation and digital campaigns to ensure consistency with brand objectives

Stay informed about industry trends and competitor activities to ensure the brand stays relevant online

Use market research tools to gather feedback and assess the effectiveness of communication strategies

Use data and feedback to identify audience needs and preferences, helping to adjust communication strategies accordingly

Working with key decision-makers and acting as a trusted advisor.

Developing business cases and strategic assessments to support marketing and branding decisions.

Bring your best skills forward to excel at the role:

Proven track record in managing brand positioning and brand identity development

Strong product management knowledge

Demonstrated ability to provide strategic counsel to senior management or leadership teams regarding brand direction, messaging, and communication challenges

Proficiency in digital marketing, social media, and analytics tools

Ability to use market research and consumer insights to inform brand and communication strategies

Proactive, able to anticipate needs, forward thinking

Highly collaborative, able to work well within multidisciplinary teams

Additional Information:

Experience in creating and executing communication strategies (both internal and external) that drive brand awareness, engagement, and loyalty

Familiarity with digital marketing strategies and tools including social media strategies

Experience in managing or guiding cross-functional teams (e.g., marketing, sales, HR, creative teams) to execute branding and communication campaigns. Expertise in working with video edition/animation software (E.g.:After Effects, Flash, Blender (3D tool), Premiere, Motion, Final Cut)

MBA from a tier 1 institute preferred

Overall experience of 6+ years with at least 6 years of branding, creative strategy, social strategy or advertising experience with a major consulting firm or advertising agency or leading MNC.

Proven experience in leading the development of integrated marketing and communications plans for clients.

In-depth knowledge of branding, creative development and execution, digital marketing, and campaign deployment

Experience in working with middle to senior management levels within existing organization / client organizations.

Hands-on experience and understanding of relevant tools / platforms

Strong verbal communication skills.

Good research, organizational, and time-management skills.

Strong presentation skills and knowledge of using AI and GenAI tools.

Experience in setting up and growing teams to meet needs across skills, geographies and industries.

Read about us.

Your experience counts!

Bachelors or Masters Degree in Business or Marketing

6+ years of experience in brand management, communications, public relations, or related fields

Must have skills:

Brand strategy, Communication, Creative Strategy


Good to have skills:

Media Relations, Content Strategy, Measurement