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4 Advanced Hair Studio Jobs
Procedures Manager
5-9 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Procedures Manager
Advanced Hair Studio
posted 1mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Coordinate inter-departmentally to support the delivery of all procedures and concepts offered by the brand.
- Deliver exemplary service consistent with AHS standards and brand expectations.
- Investigate and resolve complex client concerns escalated by team members, involving ASM / SM as needed.
- Maintain comprehensive records of all clients across departments.
- Update daily, weekly, and monthly reports as required.
- Track regular clients and their visits to the studio.
- Coordinate with Head Office for smooth daily operations.
- Strategize with departments to achieve monthly targets.
- Promote second sales (upselling cross selling) (target centric) opportunities.
- Monitor surgery schedules and ensure studio teams meet follicle count and average rate targets.
- Collaborate closely with Trichologists (Medical Practitioners) to achieve second sales targets, manage reviews, and support department operations.
- Ensure implementation of protocols and policies across all departments.
- Update CRM daily for accurate reporting.
- Maximize client interaction and follow-ups to consistently deliver client satisfaction.
- Focus on client retention strategies.
- Introduce innovative concepts, systems, and processes to enhance the brand s reputation
Employment Type: Full Time, Permanent
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What people at Advanced Hair Studio are saying
What Advanced Hair Studio employees are saying about work life
based on 51 employees
Strict timing
Other
No travel
Day Shift
Advanced Hair Studio Benefits
Job Training 
Soft Skill Training 
Cafeteria 
Team Outings 
International Relocation 
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