Solution Architect (ServiceNow)

Job Description:

As part of the ASC team, you will play an important role in transforming ideas into solutions. ASC Software Developers work in a team and perform various software lifecycle tasks, gathering requirements, developing, and delivering real world solutions desired by Clients. Join ASC highly respected team of IT consultants and jumpstart your career with ample opportunities for professional and personal growth.

Responsibilities:

• 6+ years of ServiceNow developer/solution architect experience.
• ServiceNow implementation certifications: Sys Admin, ITSM.
• Intermediate or advanced knowledge of ITIL and Agile framework, JavaScript, HTML/HTML5 a plus.
• Understands and can apply object-oriented software principles.
• Ability to work efficiently and productively independently and as part of a team.
• Willing to travel 10% of the time.
• Assist with design, support, & implementation of ServiceNow ITSM Professional and future functionality of ServiceNow as needed.
• Work with Service Managers and/or project teams on planning and testing of new functionality or improvement of existing ITSM modules
• Assist ServiceNow Administrators with upgrade planning, testing, and implementation between development and production instances.
• Designs and develops solutions for Service Catalog Items, general features, and enhancements using 3rd party applications and APIs.
• Perform audits to ensure compliance requirements are met & remediation actions are taken as needed.
• Work with ServiceNow vendors on projects and ongoing support

What you bring:

•       Good experience of Service Portal and widget creation
•       7+ years of experience with ServiceNow required.
•       7+ years of experience in the IT Industry required.
•       Experience of custom applications development
•       Meticulous approach to work with excellent attention to detail.
•       Excellent interpersonal and communication skills when working with Clients.
•       Good problem-solving, analytical, and technical skills.
•       Effective time management skills to meet deadlines.
•       The ability to work under pressure and multi-tasking.
•       A flexible attitude to working patterns is helpful to meet Client needs and deadlines.
•       Knowledge of ITIL v3 methodologies, processes, and implementation for ServiceNow ITSM Professional
•       Knowledge of Service-now custom Application Design & Development.
•       Hands-on design, development, testing, and deployment experience
•       Experience on additional modules GRC, SecOps, HRSD, CSM, ITBM, TSM Portal (at least 3-4 module experience).

Additional Requirements

•       Knowledge of Flow Designer, Integration Hub
•       Worked on Discovery, Service Mapping, Event Management
•       Worked on CSM, HRSD, GRC, ITBM
•       Experience in working on Angular, React, CSS,
•       Design and modification of ServiceNow Service Portal.
•       ServiceNow certifications required.Role & responsibilities