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Appeals Sr. Administrator, Amazon

3-7 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Appeals Sr. Administrator, Amazon

Amazon

posted 8d ago

Job Role Insights

Flexible timing

Job Description

As a member of the HR organization, you will handle confidential and sensitive information, as well as demonstrate strong integrity and ethical behaviors. You will use your strong analytical and critical-thinking skills to bring about continuous improvement on a daily basis; put your exceptional customer service, communication, organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment.

Key job responsibilities
Utilize your deep diving skills and Amazon policy expertise to identify required documentation for appeal cases.
Assess documentation for accuracy and past precedent.
Identify any process defects and recommended remediation.
- 1+ years of Microsoft Office products and applications experience
- Bachelors degree or equivalent
- 3+ years of contact center, customer service, human resources or equivalent experience
- Demonstrated proficiency handling customer contacts, queries and resolutions.

Employment Type: Full Time, Permanent

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What Administrator at Amazon are saying

Administrator salary at Amazon

reported by 5 employees with 3-8 years exp.
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₹3.1 L/yr - ₹7 L/yr
17% more than the average Administrator Salary in India
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What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
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Amazon Benefits

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Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
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Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
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