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Operations Executive
Adani Group
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Minimum of 2-5 years of experience in handling digital side of airport services operations
- Basic understanding of technology
- Capability to deal with basics of the technical, contractual and financial aspects of the business.
- Excellent communication and interpersonal abilities.
- Bachelor s degree in Business Administration, Hospitality Management, or a related field. MBA is a plus.
- Prior experience of working at Airport in service areas such as lounges, meet Greet, FB etc will be suitable.
- Relevant exposure in travel / airport / hospitality sector in operations and customer support function.
Key Responsibilities:
- Cultivate and maintain strong relationships with airport service operators
- To supervise and manage relationship with all frontline partners (Tech partner service partners) for ensuring uninterrupted platform operations.
- To handle escalations and efficient resolution of all customer queries
- Prepare daily reports for internal tracking and analysis
- To prepare periodic MIS and share the same with identified stakeholders.
- Create / Ensure SOP fulfilment and coordinate regular partner trainings.
- Analysing the transaction trends for different programs and submit report to the management.
- Serve as the primary point of contact for our partners, ensuring their needs are met and addressing any issues or concerns promptly.
- Managing all the invoices and related issues for assigned services.
Employment Type: Full Time, Permanent
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People are getting interviews through
(based on 122 Adani Group interviews)
Job Portal
Company Website
Referral
Campus Placement
Walkin
25%
16%
13%
12%
7%
27% candidates got the interview through other sources.
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What people at Adani Group are saying
Rating based on 2 Operations Executive
reviews
Anonymous · Executive
in Vapi, Gujarat
Likes
Adani forwarding limited My best job 💪
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Read 2 reviewsOperations Executive salary at Adani Group
reported by
7
employees
with 3-10
years exp.
₹2.9
L/yr - ₹7
L/yr
50%
more
than the average Operations Executive Salary in India
View more details
What Adani Group employees are saying about work life
based on 1.4k employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Adani Group Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
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