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Research Service Administrator
Accurate Background
posted 4d ago
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Fixed timing
Key skills for the job
Job Description
- Conduct in-depth research on provided data and verify the accuracy and completeness of provided information.
- Cross-reference data with available documents, online portals, and search engines.
- Perform comprehensive checks before submitting cases to avoid errors or duplicates to ensure high-quality validation and adherence to verification standards.
- Follow internal and client-specific verification guidelines.
- Accurately submit verified information on the supplier portal and maintain proper documentation.
- Work across three backend processes one blend (calling + backend) process and adapt to different workflows as required.
- Be flexible to work in rotational shifts and support global clients across various time zones.
- Conduct research to verify country-specific information and comply with regulations.
- Handle inbound and outbound calls for verification purposes and communicate with stakeholders.
- Ensure accurate documentation and seamless integration of verification results into backend systems.
- Document all call findings accurately and ensure seamless backend integration.
Skills
- Good Communication skills
- Quick learner
- Open to working in rotational shifts
Qualifications
- Minimum HSC or equivalent qualification
- Minimum 1 year working experience
Employment Type: Full Time, Permanent
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Strict timing
Monday to Friday
No travel
Night Shift
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