Tech Delivery & Op Excellence Lead

Project Role :Tech Delivery & Op Excellence Lead




Project Role Description :Work with project and sales team as subject matter experts to ensure appropriate application of delivery and operational excellence methods, processes and tools. Understand how to deliver value to clients, and commercial competency to apply methods or certifications appropriately.


Must have skills :Governance Risk Compliance (GRC)



Good to have skills :NA
Minimum



5 year(s) of experience is required



Educational Qualification :Any Degree

Key Responsibilities:Delivery Assurance specialists work with the service delivery organization and other compliance related functions to help1:Perform and supervise audits/reviews to assess risks in IO service environment2:Manage risk in service delivery to an acceptable level2:Increase the level of awareness of and compliance with policy/process related matters3:Support successful completion of various external compliance certification programs/internal compliance assessments4:Introduce continual improvement including lessons learned from matters requiring intervention.5:This successful candidate for this role will be a member of a dedicated team operating a Controls and Compliance function, which will perform audit style reviews of IO Services outsourcing engagements covering compliance matters and operational service management and service delivery good practice.
Technical Experience:1:Minimum three to four years' experience in Auditing principles and practices2:Minimum three to four years' experience in Infrastructure Services3:Contract Management / Service Reporting4:Risk management or assessment5:Stakeholder management6:Good to have Certifications-CISA/ISO-27001 Lead Auditor/ITIL certification/PPSM and awareness of ISO 20000/CRISC/CISSP/CISM/CIPM/CIPT/CIPP/SOC1/SOC2 awareness, BCM ISO 223001
Professional Attributes:1:Good communication2:Teamwork3:Problem Solving Capabilities4:Work Planning and Management 5:Quick Learner6:Eager to take on responsible task7:Dedicated and Focused
Educational Qualification:1:MBA-Information Security/ IT2:BE/B-Tech with CS/IT/related domain3:BSc- IT
Additional Information:(i.e., travel, overtime %):1:Occasional within country travel 2:Flexibility in working hours


Qualifications

Any Degree