Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Microsoft ASP.NET

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :minimum of 15 years of education
Summary:As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems using Microsoft ASP.NET. Your typical day will involve troubleshooting, debugging, and resolving technical issues to ensure smooth functioning of the applications.
Roles & Responsibilities:

Provide technical support to end-users, troubleshooting and resolving issues related to Microsoft ASP.NET applications.

Collaborate with cross-functional teams to identify and resolve complex technical issues, ensuring timely resolution of critical incidents.

Develop and maintain technical documentation, including standard operating procedures, knowledge base articles, and troubleshooting guides.

Participate in the deployment and configuration of new applications, ensuring adherence to best practices and standards. Professional & Technical Skills:

Must To Have Skills:Proficiency in Microsoft ASP.NET.

Good To Have Skills:Experience with cloud technologies such as Azure or AWS.

Strong understanding of software development life cycle (SDLC) and ITIL processes.

Experience with troubleshooting and debugging tools such as Fiddler, Wireshark, and Visual Studio Debugger.

Knowledge of database technologies such as SQL Server or Oracle.

Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Additional Information:

The candidate should have a minimum of 3 years of experience in Microsoft ASP.NET.

The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering high-quality technical support.

This position is based at our Bengaluru office.Qualificationminimum of 15 years of education