Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :AWS Architecture

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the timely resolution of incidents and service requests. With your expertise in AWS Architecture and strong problem-solving skills, you will contribute to the stability and reliability of our applications.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Ensure timely resolution of incidents and service requests.
- Troubleshoot and resolve technical issues related to applications.
- Collaborate with cross-functional teams to address system issues.
- Contribute to the stability and reliability of applications.
- Implement best practices for application support and maintenance.

Professional & Technical Skills:
- Must To Have Skills:Proficiency in AWS Architecture.
- Strong understanding of cloud computing concepts and AWS services.
- Experience in designing and implementing scalable and secure AWS solutions.
- Knowledge of infrastructure as code and automation tools like CloudFormation and Terraform.
- Experience with monitoring and troubleshooting tools like CloudWatch and X-Ray.

Additional Information:
- The candidate should have a minimum of 5 years of experience in AWS Architecture.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

Qualifications

15 years full time education