Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Red Hat OS Administration, Design, build and configure ap

Good to have skills :SUSE Linux Administration, Microsoft Azure IaaS, AWS Architecture, Google cloud Platform
Minimum 3 year(s) of experience is required

Educational Qualification :15 Years of full time education

Role Description:Manage the cloud infrastructure environment through cross technology administration (OS, virtual networks, Security, Monitoring and Backup), Development and execution of script and automations. Manage the environment incidents with a focus on service restoration. Act as operations support for all AWS hosted Virtual Machines, PaaS services, network, storage and security.Job Requirements:Minimum 4 years of experience in RedHat, SUSE and AWSKey Responsibilities:-Provide L2/L3 support on Linux (RHEL & SUSE) servers hosted on AWS infrastructure.-Installation, Configuration and administration of SLES 12 for SAP Applications and RHEL servers.-Cluster configuration, management and troubleshooting.-Performance tuning and storage optimization.-SUSE/RHEL OS upgrade, RedHat satellite server or SUSE manger configuration and administration. -Licensing knowledge and good understanding of patch and package management. -Incident and Change management, Health and performance Monitoring - Check server health, performance and capacity alerts, take preventive and remedial action.-Design, build and configure AWS Services to meet business process and application requirements. -Execution and documentation of infrastructure changes and preparing work instructions.-Reporting and participating in governance and audit activities.
Technical Experience:-Experience in operating system level troubleshooting, resolving system boot issues, Kernel bugs and server log analysis. -Experience in regular operating system Patching and vulnerability remediations. -Experience in Linux System hardening and Non-Compliance remediation. -Clustering knowledge on Linux / SUSE GPFS or HA configuration. Knowledge of SAP HANA appliances is added advantage. -Hands on Experience in Samba, CIFS, LDAP, PAM, SSSD, user authentication using username/password pair, Kerberos, certificates or a combination of methods.-sshd, Openssl, Squid proxy, NGINIX, Antivirus, Syslog, VSFTP, NTP, Bash scripting, -Hands on experience in filesystem configuration with RAID and LVM. -Hands on experience on EC2, EBS, NSG, VPC, S3, ASG, ELB, Route53, CloudWatch, CloudFormation. -Knowledge on Ticketing tools preferably Service Now.
Professional Attributes:Good analytical and troubleshooting skills with the ability to think logically through a problem. Must have the initiative, tenacity and commitment to see problems through to resolution, Ability to work in shift patterns and provide out of hours On-Call support. collaborate with other team members to develop automation strategies and deployment processes.Education Qualification:GraduateMandatory Certification:RHEL or SUSE,Optional Certification: ITIL, AWS, Virtualization, Networking, Azure, Microsoft or any other

Qualification

15 Years of full time education