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Accenture

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3.8

based on 56.3k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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17886 Accenture Jobs

HR Service Delivery Senior Analyst

Accenture Solutions Pvt Ltd

 · 

3.8

 based on 56.3k Reviews

5-8 years

₹ 3 - 20L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

HR Service Delivery Senior Analyst

Accenture

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Recruitment Workday HR Operations Human Resource Management Payroll Workforce Management

+ 7 more

Job Description





Skill required: Employee Services - Employee and Labor Relations


Designation: HR Service Delivery Senior Analyst


Qualifications:Any Graduation


Years of Experience:5 to 8 years



  • What would you do? This role involves a deeper understanding of the Employee & Org Data Mgmt Process and leveraging expertise to solve specific problems pertaining to Workforce Management. The role includes managing and leading a team of employees, communicating company goals, safety practices, and deadlines to the team, motivating team members, assessing performance, and providing help to management, including hiring and training. The role also involves keeping management updated on team performance and communicating concerns and policies among management and team members.
  • Delivery & Client management:Ensure adherence to designed processes, understand existing metrics, liaise with the Service Management Team, plan and monitor volume allocation strategies, create and implement governance mechanisms, ensure service measures and outcomes are met, manage service issues and escalations.
  • Subject Matter Expertise / Training / Updates / Quality / Documentation:Acquire in-depth knowledge of Employee & Org data Mgmt Processes, communicate and implement relevant process knowledge changes, ensure all process documentation is maintained, work on robust internal quality controls, and escalate issues when necessary.
  • OE OPEX & Continuous Improvement:Liaise with the Business Excellence team, identify and implement improvement ideas, ensure process dashboards are reviewed, and ensure process controls are followed.
  • Collaboration:Participate in various internal or client initiatives, liaise with Accenture Local IT, and work collaboratively with all internal and third-party stakeholders.
  • Team Management & Team DevelopmentEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees.


    What are we looking for?
  • Adaptable and flexible
  • Problem-solving skills
  • Agility for quick learning
  • Written and verbal communicationFunctional Competencies:
  • Extensive experience in HR Processes, especially Employee Workforce Management, Leave and Exit Administration
  • Strong MS Office and Excel skills
  • Client Interfacing skills (Email & Phone)
  • English language proficiency
  • Proficient with Business Excellence Practices


    Roles and Responsibilities:
  • In this role you are required to do analysis and solving of increasingly complex problems
  • Your day to day interactions are with peers within Accenture
  • You are likely to have some interaction with clients and/or Accenture management
  • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
  • Decisions that are made by you impact your own work and may impact the work of others
  • In this role you would be an individual contributor and/or oversee a small work effort and/or team
  • Please note that this role may require you to work in rotational shifts

    Qualifications

    Any Graduation

    • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Senior Analyst roles with real interview advice

    Top Accenture Senior Analyst Interview Questions

    Q1. What do you understand by Budgeting and Forecasting?
    asked in Senior Analyst interview
    View answers (4)
    Q2. What type of forecasting method you apply for forecasting?
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    Q3. What do you understand by Accruals?
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    View all 54 questions

    What people at Accenture are saying

    3.8
     Rating based on 1.4k Senior Analyst reviews

    Likes

    All depends on the project, your colleagues and manager. If these are good then you will enjoy working. Some good learning modules are there.

    • Job security - Good
      • +2 more
    Dislikes

    No increment last year, same is expected this year. Very high variable pay.

    Read 1.4k Senior Analyst reviews

    Senior Analyst salary at Accenture

    reported by 17.3k employees
    ₹5.4 L/yr - ₹21 L/yr
    46% more than the average Senior Analyst Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56.3k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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