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Accenture

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3.9

based on 52.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

27795 Accenture Jobs

Order To Cash Operations Specialist

Accenture Solutions Pvt Ltd

3.9

based on 52.8k Reviews

7-11 years

₹ 8 - 13.5L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

Order To Cash Operations Specialist

Accenture

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Medical Billing Trade Order Management System Operations Management Client Relationship Management

+ 9 more

Job Description

Skill required: Order to Cash - Collections Processing

Designation: Order to Cash Operations Specialist

Qualifications:BBA/BCom/MCom

Years of Experience:7 to 11 years

What would you do?

Primary Responsible for activities assigned in OTC activity - Order Management, Billing, Collections, Cash Application (except Customer Master) and a Supervisor/SME for assigned tasks/teams.

Ensure the defined processed is followed and the accurate outcome is achieved as per Client Agreed processes and metric's/SLAs.

Team leads responsibility including People Management & Engagement.

Process & Other Control Management.

Stakeholder Managements.Client/Customer:

Ensure compliance with client's policies and procedures

Ensure timely communication to customers

Create adequate back-upsOptimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations.

What are we looking for?

Order to Cash (OTC)

Adaptable and flexible

Problem-solving skills

Strong analytical skills

Written and verbal communication

Operational Excellence

Operations Management

Service Change Management

SLA (Service - Level Agreement) Management

Client Relationship Building and Development

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

May create new solutions, leveraging and, where needed, adapting existing methods and procedures

The person would require understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor

May interact with peers and/or management levels at a client and/or within Accenture

Guidance would be provided when determining methods and procedures on new assignments

Decisions made by you will often impact the team in which they reside

Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts

Qualifications
BBA,BCom,MCom

Employment Type: Full Time, Permanent

Read full job description

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What people at Accenture are saying

4.3

Rating based on 12 Operations Specialist reviews

Anonymous · Banking Operations in Gurgaon/Gurugram

Likes

I have learnt alot of things while working in accenture

Dislikes

Their so called policy... they follow policy only when it comes to the agent but when it comes to management team there is no such policy followed by the company they just ignore

Read 12 reviews