Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Enterprise Network Operations

Good to have skills :AAAP (Accenture Advanced Analytics Platform)
Minimum 2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will be responsible for ensuring the smooth operation of enterprise network operations. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and providing support to end-users.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Troubleshoot and resolve technical issues related to enterprise network operations.

Collaborate with cross-functional teams to identify and solve issues within critical business systems.

Provide support to end-users and address their technical concerns.

Proactively monitor network performance and identify areas for improvement.

Document and maintain technical documentation for future reference. Professional & Technical Skills:

Must To Have Skills:Proficiency in Enterprise Network Operations.

Good To Have Skills:Experience with AAAP (Accenture Advanced Analytics Platform).

Strong understanding of network protocols and technologies.

Experience with network troubleshooting tools and techniques.

Knowledge of network security principles and best practices.

Familiarity with cloud computing platforms and services.

Excellent problem-solving and analytical skills. Additional Information:

The candidate should have a minimum of 2 years of experience in Enterprise Network Operations.

This position is based at our Coimbatore office.

A 15 years full-time education is required.Qualification15 years full time education