Quality Engineer (Tester)

Project Role :Quality Engineer (Tester)


Project Role Description :Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process.
Must have skills :Cloud Contact Center Implementation

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education
Roles & Responsibilities:

Minimum 8 years of experience with Contact centers testing

3 years of experience with Google Dialog Flow CX and Google Cloud CCAI testing

Experience in supporting multi-site contact center implementations

Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon

Excellent communication skills, both written and verbal

Cisco CVP/WebexCCE experience is a plus. Professional & Technical Skills:

Strong understanding of statistical analysis and machine learning algorithms. Additional Information:

A 15 years full time education is required.Qualifications15 years full time education