Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Microsoft Windows Server Administration


Good to have skills :Microsoft Azure IaaS
Minimum
2 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Collaborate with cross-functional teams to troubleshoot and resolve technical issues.

Provide support to end-users and address their queries and concerns.

Monitor application performance and stability, and take proactive measures to improve them.

Perform regular maintenance tasks, including software updates and patches.

Document and maintain technical documentation, including troubleshooting guides and knowledge base articles.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Microsoft Windows Server Administration.

Good To Have Skills:Experience with Microsoft Azure IaaS.

Strong understanding of system administration and troubleshooting in Microsoft Windows Server environment.

Knowledge of Active Directory, Group Policy, and DNS management.

Experience in managing and troubleshooting virtualization technologies, such as Hyper-V or VMware.

Familiarity with scripting languages, such as PowerShell, for automation tasks.
Additional Information:

The candidate should have a minimum of 2 years of experience in Microsoft Windows Server Administration.

This position is based at our Bengaluru office.

A 15 years full-time education is required.

 Qualifications 
15 years full time education