Application Support Engineer

Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :Microsoft Windows Server Administration



Good to have skills :Microsoft Hyper-V Server
Minimum

3 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Troubleshoot and resolve technical issues reported by end-users.

Collaborate with cross-functional teams to investigate and resolve application-related incidents.

Monitor application performance and stability, proactively identifying and addressing potential issues.

Provide timely and effective support to end-users, ensuring minimal disruption to their workflow.

Contribute to the improvement of application performance and stability through analysis and optimization.

Stay updated with the latest technologies and industry trends to enhance application support services.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Microsoft Windows Server Administration.

Good To Have Skills:Experience with Microsoft Hyper-V Server.

Strong understanding of server administration principles and best practices.

Experience in managing and troubleshooting Microsoft Windows Server environments.

Knowledge of Active Directory, Group Policy, and DNS management.

Familiarity with virtualization technologies and hypervisors.

Ability to diagnose and resolve hardware and software issues.

Excellent problem-solving and analytical skills.
Additional Information:

The candidate should have a minimum of 3 years of experience in Microsoft Windows Server Administration.

This position is based in Noida.

A 15 years full-time education is required.


 Qualifications 

15 years full time education