Application Tech Support Practitioner

Project Role : Application Tech Support Practitioner



Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills : Microsoft Windows Server Administration


Good to have skills : NA
Minimum
5  year(s) of experience is required


Educational Qualification : Proactive Tagging

Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues and designing effective solutions based on your deep product knowledge of Microsoft Windows Server Administration.
Roles & Responsibilities:

Provide ongoing support to clients, acting as the interface between the client and the system or application.

Accurately define client issues and interpret and design effective solutions based on deep product knowledge of Microsoft Windows Server Administration.

Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications.

Communicate effectively with clients and stakeholders, utilizing exceptional communication skills to keep world-class systems running.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Microsoft Windows Server Administration.

Good To Have Skills:Experience with other server administration technologies.

Strong understanding of system and application support.

Experience with troubleshooting and problem-solving.

Excellent communication and interpersonal skills.
Additional Information:

The candidate should have a minimum of 5 years of experience in Microsoft Windows Server Administration.

The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.

This position is based at our Bengaluru office.
Qualifications 
Proactive Tagging