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Order To Cash Operations Senior Analyst

5-8 years

₹ 5 - 8.79L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

Order To Cash Operations Senior Analyst

Accenture

posted 1d ago

Job Role Insights

Flexible timing

Job Description






Skill required:
Order to Cash - Cash Application Processing



Designation:
Senior Analyst



Qualifications:
Master of Business Administration,Chartered Accountant



Years of Experience:
5 - 8 Years



What would you do?
Manage a team of Sr analysts, analysts, associates and new associates executing the processes related to Order to Cash



What are we looking for?
Experience Requirements
  • Must have 5+ years work experience of Collection, Invoice Processing and Billing, Payments/Cash Application within a BPO or Shared Services industry
  • Minimum experience – 2-3 years Supervisor experience related to Order to Cash or equivalent fields.
  • Preferred experience with Order to Cash Processes for Health Insurance / Claims Benefits or Revenue cycle/ medical insurance related experience.
  • Certified Billing and Coding Specialist (CBCS) preferredSkill Requirements
  • Proficient in Microsoft Office Suite and SAP
  • Strong verbal and oral communication & customer facing skills
  • Positive approach in supporting customer & company needs
  • Goal-orientated individual with strong time and task management
  • Organized and methodical person with logical approach in addressing issues and strong analytical skills.Education Requirements
  • Graduate of finance-related or business course
  • Minimum education – University Degree
  • Preferred Education – Economics / FinanceLanguage Requirements
  • Fluent oral and written EnglishWorking Conditions
  • Moderate to no travel depending on project involvement.
  • Work hours at night.
  • Overtime and On-Call may be required.
  • Client holidays are observed instead of Philippine or local holidays.
  • Daily RTO during training and knowledge transfer until stabilizatio


    Roles and Responsibilities: Reports to OTC Service Delivery Manager
  • Manage a team of Sr analysts, analysts, associates and new associates in Order-To-Cash tower.
  • Establish team objectives in line with Order to Cash department goals.
  • Drive Quality, and Continuous Improvement activities in Order-To-Cash tower
  • Review team workload and adjust resources to provide accurate and timely support processing including, but not limited to Cash Application, Collections, Billing, Credit Management and Customer Master
  • Monitor timely implementation of the objectives by agreed Service Level Agreement (SLA)
  • Lead team meetings related to service delivery on regular basis
  • Provide coaching and mentoring to subordinates
  • Prepare a Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, and monitors program for a defined period.
  • Ability to prepare and make presentations to Sr Leaders and stakeholders.


    Qualifications


    Master of Business Administration,Chartered Accountant

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

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    What people at Accenture are saying

    4.0
     Rating based on 24 Senior Operations Analyst reviews

    Likes

    Salary and facility of wfh after stabilization

    • Salary - Good
      +2 more
    Dislikes

    Management do not share about employees skill development

    • Skill development - Poor
      +2 more
    Read 24 Senior Operations Analyst reviews

    Senior Operations Analyst salary at Accenture

    reported by 255 employees with 4-13 years exp.
    ₹3.8 L/yr - ₹13 L/yr
    40% more than the average Senior Operations Analyst Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 53.9k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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