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Business Advisory Specialist

7-11 years

Gurgaon / Gurugram

Business Advisory Specialist

Accenture

posted 1d ago

Job Description

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support



Designation:
Business Advisory Specialist



Qualifications:
Any Graduation



Years of Experience:
7 to 11 years



What would you do?
We are seeking a dedicated and experienced Operations manager to oversee all requirements for our new hire in Coinbase



What are we looking for?
  • Any Graduation
  • Strong planning skills; able to manage multiple priorities and tasks.
  • Results-focused/oriented:pursues opportunities and solutions despite repeated obstacles and adopts ways to do tasks faster or with fewer resources.
  • Strong problem-solving and analytical skills:capable of inductive thinking and applies lessons learned in the past to current situations and issues.
  • Takes initiative and has a strong capability to operate independently.
  • Experience managing measured productivity of the team and productivity-driven operations.
  • Experience identifying, designing, and implementing programs to maintain high employee morale.
  • General knowledge of human resource policies and procedures.


    Roles and Responsibilities:
  • The Operations Manager is responsible for the daily supervision of their operations team(s).
  • Manages effective internal/external client relationships within a defined area of responsibility to their team(s).
  • Exercises consistent judgment and discretion with work directly related to management policies and the general operations of the business.
  • Responsible for managing the whole team while working closely with the Global Delivery Lead.
  • Responsible for fulfillment of contractual obligations/completion of deliverables within own area of responsibility.
  • Communicates strategy, initiatives, local plans, and performance metrics across own area of responsibility.
  • Initiates and promotes continuous improvement programs across the sphere of influence.
  • Allocates resources and responsibilities across the team to deliver business results and develop team members.
  • Evaluates and reviews direct reports and provides formal counseling and mentoring to staff.
  • Defines and manages group/team structures and resource levels to support business needs.
  • Demonstrates a thorough understanding of client relationships/business practices.
  • Understands the relevant aspects of the client products/services supported.
  • Concentrates on fostering processing efficiencies while meeting quality standards.
  • Fosters a strong team environment.


    Qualifications


    Any Graduation

  • Employment Type: Full Time, Permanent

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    What people at Accenture are saying

    4.8
     Rating based on 8 Business Advisory Specialist reviews

    Likes

    Great work culture

    • Salary - Excellent
      +6 more
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    I love my company

      Read 8 Business Advisory Specialist reviews

      Business Advisory Specialist salary at Accenture

      reported by 89 employees with 9-17 years exp.
      ₹8.8 L/yr - ₹19.5 L/yr
      17% more than the average Business Advisory Specialist Salary in India
      View more details

      What Accenture employees are saying about work life

      based on 53.8k employees
      66%
      85%
      68%
      76%
      Flexible timing
      Monday to Friday
      No travel
      Day Shift
      View more insights

      Accenture Benefits

      Free Transport
      Cafeteria
      Work From Home
      Gymnasium
      Health Insurance
      Soft Skill Training +6 more
      View more benefits

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