Application Support Engineer

Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :MuleSoft Anypoint Platform



Good to have skills :NA
Minimum

3 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Collaborate with cross-functional teams to troubleshoot and resolve application issues.

Monitor and maintain the performance of critical business systems.

Identify and analyze root causes of application failures and implement appropriate solutions.

Provide technical support and guidance to end-users.

Document and maintain detailed records of application issues and their resolutions.

Stay updated with the latest industry trends and technologies to enhance application support services.
Professional & Technical Skills:

Must To Have Skills:Proficiency in MuleSoft Anypoint Platform.

Strong understanding of software development principles and practices.

Experience in troubleshooting and resolving application issues.

Knowledge of API integration and web services.

Familiarity with databases and SQL queries.

Good To Have Skills:Experience with Java programming language.

Experience with cloud platforms such as AWS or Azure.

Knowledge of DevOps practices and tools.
Additional Information:

The candidate should have a minimum of 3 years of experience in MuleSoft Anypoint Platform.

This position is based at our Bengaluru office.

A 15 years full-time education is required.


 Qualifications 

15 years full time education