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Accenture

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3.9

based on 52.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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25258 Accenture Jobs

Banking Operations Senior Analyst

Accenture Solutions Pvt Ltd

3.9

based on 52.6k Reviews

5-8 years

₹ 3.8 - 9.1L/yr (AmbitionBox estimate)

Chennai

Banking Operations Senior Analyst

Accenture

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Product Management Banking Operations RPA Automation Risk Management Card Payments IT Business Analysis

+ 6 more

Job Description

Skill required: Core Banking Operations (incl. Payments) - Retail Banking Account Operations

Designation: Banking Operations Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 - 8 Years

Language - Ability:English - Intermediate

What would you do?
We are seeking a dynamic and young professional to join our team as a Senior Analyst/Specialist for Payment Operations. In this role, you will be responsible for overseeing and managing various aspects payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions). The ideal candidate will have a strong background in Payment operations and proven team management skills to drive results in a competitive banking environment.

Oversee and manage the day-to-day operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions), ensuring efficient and customer-centric services.

Responsible for delivering time sensitive and critical electronic payments.

Review electronic payments, payment investigations and reconciliations.

Sound knowledge in international payment and clearing process (BACS and CHAPS)?Understanding on Sanctions Screening and FTR (Financial Transaction Report)?Expertise in Payment systems and Mechanisms and good understanding of Payment products – Cheque, Cross Border Payments, Payment Exceptions?Good oral and written communication are must since the process involves sending emails to client/vendor.

Client facing or client interaction experience is must as the process requires direct interaction with clientIn Retail Banking Account Operations, you will perform account maintenance services, account closure, deceased customer processing and US legal order processing.

What are we looking for?
Bachelor's / Master's degree in business administration, finance, or a related field (preferred).

LEAN and Six Sigma Certified is preferred.

Extensive experience (10+ Years) in Payment Operations, or a related role within the financial industry.

Strong knowledge of Payment products, services, and operationsoDirect Debit Indemnities oCHAPS (Clearing House Automated Payment System - high-value, bank-to-bank payment system) & International PaymentsoCheque Payments – Digital ExceptionoBACS & Faster Payment ExceptionsoPayment Service Regulations?Excellent analytical and problem-solving abilities.

Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.

Strong understanding of compliance requirements, and risk management practices.

Demonstrated ability to adapt to changing market conditions and effectively lead in a dynamic business environment.

Ability to prioritize tasks, meet deadlines, and work effectively under pressure.

Employee should be flexible with any shifts (UK Shift – 3 PM IST to 12:30 AM IST) and willing to extend their shift timings during the transition phase. B. Com / Accountancy background is preferred.

Work Location:Chennai and work from Office only

Roles and Responsibilities: Oversee and manage the day-to-day operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions), ensuring efficient and customer-centric services.

Responsible for delivering time sensitive and critical electronic payments.

Review electronic payments, payment investigations and reconciliations.

Client facing or client interaction experience is must as the process requires direct interaction with client or vendors.

Should drive the team to provide work product within the stringent timeline and improved quality.

Responsible for allocation, recon, daily and monthly reports or dashboards?Should work independently with or without supervision.

Realize accountability and ensure the team completes the task at hand and on time.

Involves high level of critical thinking and independent decision making.

Preferably Commerce Graduate?Candidates who have experience in electronic payments, payment investigations and reconciliations with team handling experience?MS Office knowledge is mandatory.

Experience in Automation / RPA / Process reengineering is preferred.

Qualifications

Any Graduation

Employment Type: Full Time, Permanent

Read full job description

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What people at Accenture are saying

3.8

Rating based on 25 Senior Operations Analyst reviews

Anonymous · Operations in Bangalore / Bengaluru

Likes

there is nothing to like. For over last 2 years there has been no promotions or hike. Only top and middle level management managers and leaderships are getting promoted. rest employees below level 9 have not been promoted or got hike for last 2 years and they have cut down the Variable pay too. The company is silently pushing employe..Read More

Dislikes

not employee oriented organization, Racial discrimination between south Indian and north Indian. Politically played by South Indian Manager toward the north Indian employee during hikes and promotion. Toxic work culture. no Job security, no financial growth, no skill enhancement.

Read 25 reviews