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Accenture

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3.9

based on 52.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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Top Rated IT/ITES Company - 2024

26144 Accenture Jobs

HR Service Delivery Analyst

Accenture Solutions Pvt Ltd

3.9

based on 52.6k Reviews

3-5 years

₹ 4.6 - 8.88L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

HR Service Delivery Analyst

Accenture

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Support Recruitment HR Operations Payroll IT Business Analysis Compensation

+ 5 more

Job Description

Skill required: Compensation & Benefits - Compensation Administration Process Design

Designation: HR Service Delivery Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

What would you do?

Take a lead role in ensuring that department objectives and initiatives are completed

Act as a leader, modeling and supporting the team through coaching the corporate core values; communicating company guidelines, practices and procedures and ensuring compliance

Assist in employee development through coaching and following up on the development of their team's technical competencies

Continuously monitor, recommend and implement process improvement initiatives to increases effectiveness and productivity of department

Manage service levels by organizing, distributing, monitoring work flow and setting priorities to ensure maximum efficiency and productivity as guided by corporate policies, procedures and business plans

Work closely with internal customers and external vendors

Some travel may be required

Various other duties as requiredcandidates with Compensation & Benefits experienceThe Compensation Administration Process Design team is focused on designing processes for performing salary adjustments, providing bonuses/incentives, maintaining salary and job tables, and managing employee stock purchase plan.

What are we looking for?

Customer Support Operations

Customer Communications

Adaptable and flexible

Written and verbal communication

Problem-solving skills

Agility for quick learning

Certifications in business analysis, quality assurance analysis, process analysis and/or organizational change management are considered assets

Proven leadership experience (teams or projects)

Proven record of success with leading process improvement and automation initiatives

Proven customer relations experience

Excellent communication skills

Flexibility to work independently or collaborate with a team

Proficient with MS-Office software, with high proficiency with Microsoft Excel

Voluntary Benefits

Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problems

Your day to day interaction is with peers within Accenture before updating supervisors

In this role you may have limited exposure with clients and/or Accenture management

You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments

The decisions you make impact your own work and may impact the work of others

You will be an individual contributor as a part of a team, with a focused scope of work

Please note that this role may require you to work in rotational shifts

Qualifications
Any Graduation

Employment Type: Full Time, Permanent

Read full job description

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High Confidence

What people at Accenture are saying

3.5

Rating based on 55 HR Service Delivery Analyst reviews

Anonymous · Service Delivery in Bangalore / Bengaluru

Likes

Everything is great when the client is great

Dislikes

A bad client gurantees and indicates obstacles in your career coz management is not able to handle the tantrums of the client

Read 55 reviews