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Accenture

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3.9

based on 53.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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26890 Accenture Jobs

HR Service Delivery New Associate

Accenture Solutions Pvt Ltd

3.9

based on 53.7k Reviews

0-1 years

₹ 2.5 - 5.12L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

HR Service Delivery New Associate

Accenture

posted 9d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Talent Acquisition Recruitment HR Operations Human Resource Management SAP SuccessFactors

+ 7 more

Job Description

Skill required: Employee Services - Workday Talent Management

Designation: HR Service Delivery New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

What would you do?
Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs"This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services, follows all adminstration processes to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Service Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes (via e-mail / telephone) so as to maintain a current visible HR records for the client. "Employee Services - More into query/case managementThe Workday Talent Management team is responsible for designing, developing, implementing, and managing business solutions within Workday s HCM Tracking Library focusing on the talent and performance management data and aspects of an organization.

What are we looking for?

Adaptable and flexible

Ability to perform under pressure

Problem-solving skills

Detail orientation

Ability to establish strong client relationship

Knowledge of HR Processes is a plus"

Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job Changes etc).

Strong command on written and verbal English language

Knowledge of MS Office/Excel Skills would be a plus

Knowledge of Successfactors would be a plus"Bachelors degree (Any discipline)

"Essentials :

1 - 2 yrs. business experience with Employee & Org data Mgmt backgroundDesirable:

Exposure to BPO industry""

Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.

Resilient and able to work under pressure

Organization & prioritisation skills to deliver as per deadlines

Attention to detail & quality driven- in communications and all system transactions

Demonstrate high levels of confidentiality

Team Work & collaboration

Multi-cultural awareness

Flexibile to work in Shifts"

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your primary interaction is within your own team and your direct supervisor

In this role you will be given detailed instructions on all tasks

The decisions that you make impact your own work and are closely supervised

You will be an individual contributor as a part of a team with a predetermined, narrow scope of work

Please note that this role may require you to work in rotational shifts

Read, understand and analyze client process as per the business rules.

Execute the process accurately and timely as a hands-on processor.

Escalate issues and seek advice when faced with complex issues/problems.

Always demonstrate the highest level of customer service.

Execute process steps as described in the Work instructions. Any anomalies in Work Instructions do highlight themto the SME/Leads

Ensure and maintain the security and confidentiality of client data.

Update client applications accurately and timely in accordance with the appropriate User Guides.

Understand and adhere to Accentures processes and working methods

Understand relevant HR and Safety legislation as appropriate and manage cases and inform clients

Understand & perform the full range of Employee & Org Data Mgmt processes (Employee Life cycle)

Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent

Recommend Process Improvements which can reduce time, improved accuracy or enhance controls

Activley Participate in team activities & Organizational initiatives"

Qualifications
Any Graduation

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

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What people at Accenture are saying

3.4

Rating based on 64 Human Resource Service Delivery Associate reviews

Anonymous · Human Resources in Mumbai

Likes

Work life balance, learning opportunities, and timely salary

Salary - Good

+3 more

Dislikes

Politics within the team. Team lead’s favouritism

Read 64 Human Resource Service Delivery Associate reviews

Human Resource Service Delivery Associate salary at Accenture

reported by 885 employees

₹2.2 L/yr - ₹6.5 L/yr

At par with the average Human Resource Service Delivery Associate Salary in India

View more details

What Accenture employees are saying about work life

based on 53.7k employees

65%

85%

68%

76%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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