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Accenture
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19140 Accenture Jobs
Customer Service Analyst
3-5 years
₹ 4 - 7.75L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
Customer Service Analyst
Accenture
posted 14d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Skill required: Customer Operations - Non Voice - Service Desk Non-Voice Support
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Language - Ability:English - Intermediate
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Customer Operations - Voice - Help desk role - ticket resolution/Chat support This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
What are we looking for?
Roles and Responsibilities:
Qualifications
Any Graduation
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Service Analyst roles with real interview advice
People are getting interviews at Accenture through
People are getting interviews through
(based on 5.1k Accenture interviews)
Job Portal
Campus Placement
Company Website
Referral
Walkin
Recruitment Consultant
33%
18%
18%
13%
4%
2%
12% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Accenture are saying
Rating based on 10 Customer Service Analyst
reviews
Anonymous · Customer Success
in Mumbai
Likes
Salary
Dislikes
Culture and religion biased
Read 10 reviewsCustomer Service Analyst salary at Accenture
reported by
167
employees
with 3-10
years exp.
₹3.8
L/yr - ₹10
L/yr
At
par with the average Customer Service Analyst Salary in India
View more details
What Accenture employees are saying about work life
based on 52.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Accenture Benefits
View more benefits
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