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Accenture

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3.8

based on 55.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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20550 Accenture Jobs

Service Delivery Ops Lead Manager

Accenture Solutions Pvt Ltd

3.8

based on 55.1k Reviews

13-18 years

Mumbai

1 vacancy

Service Delivery Ops Lead Manager

Accenture

posted 2hr ago

Job Role Insights

Flexible timing

Key skills for the job

Logistics Supply Chain Management Project Management Warehouse Management Operations Management Inventory Management

+ 5 more

Job Description

Skill required: Talent Development - Learning Delivery Operations

Designation: Service Delivery Ops Lead Manager

Qualifications:Any Graduation

Years of Experience:13 to 18 years

What would you do?
"Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processIn Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability."

What are we looking for?
"- Good understanding of the client domain

Experience in managing multi tower complex Learning Operations

Experience in managing global teams and stakeholders

End to end Learning Operations and Vendor Management operations

Experience in managing large teams" Roles and Responsibilities: "

In this role you are required to identify and assess complex problems for area of responsibility

The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors

Requires adherence to strategic direction set by senior management when establishing near-term goals

Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach

Some latitude in decision-making in involved

you will act independently to determine methods and procedures on new assignments

Decisions individual at this role makes have a major day to day impact on area of responsibility

The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts"QualificationAny Graduation

Employment Type: Full Time, Permanent

Read full job description

Prepare for Lead Operator roles with real interview advice

What people at Accenture are saying

3.5

Rating based on 2 Lead Operator reviews

Anonymous · Customer Success, Service & Operations in Bangalore / Bengaluru

Likes

Learning and career growth opportunity

Skill development - Good

+2 more

Dislikes

Operation hierarchy

Read 2 Lead Operator reviews

Lead Operator salary at Accenture

reported by 74 employees with 7-15 years exp.

₹6.8 L/yr - ₹19.1 L/yr

41% more than the average Lead Operator Salary in India

View more details

What Accenture employees are saying about work life

based on 55.1k employees

65%

85%

68%

75%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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