HR Service Delivery New Associate

Skill required: Employee Services - Employee and Labor Relations

Designation: HR Service Delivery New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

What would you do?
Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees.

What are we looking for?
"Clear written and verbal communication skills.Critical thinking and problem solving skills.Detail oriented with high accuracy."Global design, Localization, Testing, Standard Operating build experience
Roles and Responsibilities:

Read, understand and analyze client process as per the business rules.

Execute the process accurately and timely as a hands-on processor.

Escalate issues and seek advice when faced with complex issues/problems.

Always demonstrate the highest level of customer service.

Complete onboarding formalities

Execute process steps related to people movement and benefits administration

Ensure and maintain the security and confidentiality of client data.

Update client applications accurately and quickly in accordance with the appropriate User Guides.

Understand and adhere to Accenture's processes and working methods

Understand relevant HR and Safety legislation as appropriate and manage cases and inform clients

Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration.

Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent

Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.

Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls

Participate in Team building activities.QualificationsAny Graduation