Technology Consulting Practitioner

Project Role :Technology Consulting Practitioner




Project Role Description :Advises, leads and works on high impact activities within the systems development lifecycle,and provides advisory work for the IT function itself.


Must have skills :Salesforce Service Cloud



Good to have skills :NA
Minimum



5 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:As a Technology Consulting Practitioner, you will advise, lead, and work on high-impact activities within the systems development lifecycle, providing advisory work for the IT function itself. Your day will involve collaborating with teams, making key decisions, and contributing to solutions across multiple teams.
Roles & Responsibilities:

Expected to be an SME

Collaborate and manage the team to perform

Responsible for team decisions

Engage with multiple teams and contribute on key decisions

Provide solutions to problems for their immediate team and across multiple teams

Lead team meetings to discuss progress and challenges

Develop strategies to improve team efficiency

Mentor junior team members to enhance their skills
Professional & Technical Skills:

Must To Have Skills:Proficiency in Salesforce Service Cloud

Strong understanding of CRM systems

Experience in implementing Salesforce Service Cloud solutions

Knowledge of Salesforce Lightning components

Hands-on experience in configuring Salesforce Service Cloud features
Additional Information:

The candidate should have a minimum of 5 years of experience in Salesforce Service Cloud

This position is based at our Bengaluru office

A 15 years full-time education is required



Qualifications

15 years full time education