Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner


Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Backup and Recovery Systems

Good to have skills :NetWorker Backup Administration
Minimum 5 year(s) of experience is required

Educational Qualification :Bachelors degree
Summary:As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.
Roles & Responsibilities:

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms.

Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.

Perform L1 and L2/ basic and intermediate level troubleshooting.

Ensure adherence to defined operating model and processes. Professional & Technical Skills:

Primary Skill:Backup and Recovery Systems

Good To Have Skills:Networker Backup Administration

Experience in providing hardware/software support and implementing technology at the operating system-level across all server and network areas.

Experience in performing L1 and L2/ basic and intermediate level troubleshooting.

Knowledge of defined operating model and processes. Additional Information:

The candidate should have a minimum of 5 years of experience in Backup and Recovery Systems.

The JOB FAMILY and PROJECT ROLE information are not for candidate's experience.

This position is based at our Bengaluru office.QualificationsBachelors degree