Technology Consulting Practitioner

Project Role : Technology Consulting Practitioner



Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle,and provides advisory work for the IT function itself.

Must have skills : Salesforce Service Cloud


Good to have skills : NA
Minimum
15  year(s) of experience is required


Educational Qualification : 15 years full time education

Summary :As a Technology Consulting Practitioner, you will be responsible for advising, leading, and working on high impact activities within the systems development lifecycle. You will also provide advisory work for the IT function itself. Your typical day will involve providing guidance and expertise in technology consulting, collaborating with cross-functional teams, and delivering solutions to meet client requirements.
Roles & Responsibilities:

Expected to be a SME with deep knowledge and experience.

Should have Influencing and Advisory skills.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Expected to provide solutions to problems that apply across multiple teams.

Collaborate with clients to understand their business needs and provide technology consulting expertise.

Lead and manage projects, ensuring timely delivery and high-quality solutions.

Provide guidance and mentorship to junior team members.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Salesforce Service Cloud.

Strong understanding of Salesforce Service Cloud and its functionalities.

Experience in implementing and customizing Salesforce Service Cloud solutions.

Knowledge of Salesforce Lightning and Apex programming language.

Experience in integrating Salesforce Service Cloud with other systems.

Good To Have Skills:Experience with Salesforce Sales Cloud and Marketing Cloud.

Familiarity with Salesforce certifications such as Salesforce Certified Service Cloud Consultant.

Experience in designing and implementing Salesforce Service Cloud data models.
Additional Information:

The candidate should have a minimum of 15 years of experience in Salesforce Service Cloud.

This position is based at our Mumbai office.

A 15 years full time education is required.
Qualifications 
15 years full time education