Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Electronic Medical Records (EMR)
Good to have skills :NA
Minimum 5 year(s) of experience is required
Educational Qualification :15 years of full time eduaction
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of electronic medical records (EMR) systems and supporting the healthcare industry.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Ensure the smooth functioning of electronic medical records (EMR) systems.

Troubleshoot and resolve issues within critical business systems.

Collaborate with cross-functional teams to identify and solve complex problems.

Contribute to the continuous improvement of system performance and stability.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Electronic Medical Records (EMR).

Strong understanding of software engineering principles and practices.

Experience in troubleshooting and resolving issues within critical business systems.

Knowledge of database management and SQL queries.

Familiarity with healthcare industry standards and regulations.

Good To Have Skills:Experience with healthcare information systems.

Experience with ITIL framework and incident management processes.
Additional Information:

The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR).

This position is based at our Hyderabad office.

A 15 years of full-time education is required.

 Qualifications 
15 years of full time eduaction