Operations Engineer

Project Role :Operations Engineer



Project Role Description :Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills :Infrastructure Service Management, Change Management


Good to have skills :NA
Minimum

7.5 year(s) of experience is required


Educational Qualification :15 years full time educationBE

Summary:We are seeking a highly skilled and experienced Change Manager to join our dynamic organization. As a Change Manager, He will play a critical role in driving successful organizational change initiatives. Primary responsibility will be to develop and implement strategies and plans to support and guide employees through the process of change.
Roles & Responsibilities:Develop and implement change management strategies:Collaborate with senior leaders and project teams to design and execute effective change management strategies, ensuring alignment with organizational goals and objectives.Create change management plans:Develop comprehensive change management plans that include communication strategies, stakeholder engagement, training, and support mechanisms to facilitate smooth transitions.Assess organizational readiness:Conduct thorough assessments to determine the organization's readiness for change, identifying potential risks and resistance factors, and developing mitigation strategies.Communicate change initiatives:Craft clear and compelling communication messages that effectively articulate the rationale, benefits, and impacts of the change to various stakeholder groups.Facilitate stakeholder engagement:Engage with key stakeholders, including employees, leaders, and external partners, to build understanding, gather feedback, and address concerns related to the change process.Provide change coaching and support:Offer guidance and support to team and technical teams.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Infrastructure Service Management, Change Management.

Strong understanding of ITIL processes and principles.-Monitor and evaluate change progress:Regularly assess the progress and effectiveness of change initiatives, collect feedback, and analyze data to identify areas for improvement and make necessary adjustments.-Develop training and development programs:Collaborate with subject matter experts to create and deliver training programs that equip employees with the knowledge and skills needed to navigate the changes effectively.-Maintain change documentation:Document all change management activities, including plans, progress reports, and lessons learned, to create an organizational knowledge base and ensure compliance with regulatory requirements.-Stay current with industry trends:Continuously update knowledge of change management best practices, industry trends, and emerging technologies to enhance the effectiveness of change initiatives.
Additional Information:-Ready to work in 24/7 environment and flexible on rotational shifts.-Bachelor's degree-Proven experience in change management, organizational development, or a similar role.-Strong understanding of change management methodologies and frameworks.-Excellent communication and interpersonal skills, with the ability to influence and motivate stakeholders at all levels of the organization.-Exceptional problem-solving and analytical thinking abilities.-Demonstrated ability to work in a fast-paced, dynamic environment with multiple projects and deadlines.-Strong leadership and project management skills.-Proficient in using change management tools Service-Now, Microsoft Office.

 
Qualifications 

15 years full time educationBE