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Service Delivery Ops Specialist

7-11 years

Bangalore / Bengaluru

1 vacancy

Service Delivery Ops Specialist

Accenture

posted 14hr ago

Job Role Insights

Flexible timing

Job Description






Skill required:
Compliance (CaaS) - Anti-Money Laundering (AML)



Designation:
Service Delivery Ops Specialist



Qualifications:
Any Graduation



Years of Experience:
7 to 11 years




  • What would you do?
    Qualities of the role-Leadership, Communication, Client Management, Problem Solving Stakeholders engagement required-Primarily email & voice interaction with HL Programme Mgt & Partners



    What are we looking for?
    English proficiency-CEFR Level C1 Quaification-Educated to Degree Level & ACAMs qualification required Experience required-Minimum of 5 years of experience in KYC, AML, or compliance roles, with at least 2 years in a supervisory or team lead position.


    Roles and Responsibilities:
  • Supervise and lead a team of KYC analysts, providing guidance, support, and training.Assign tasks and responsibilities to team members, ensuring efficient workflow and high-quality output.Conduct regular performance reviews and provide constructive feedback.Oversee the KYC process for new and existing clients, ensuring thorough due diligence and compliance with regulatory standards.Review and approve KYC files prepared by the team, ensuring accuracy and completeness.Ensure compliance with AML (Anti-Money Laundering) regulations, KYC policies, and other relevant laws and standards.Identify and assess potential risks associated with client relationships and transactions.Escalate any identified risks or compliance issues to senior management as necessary.Liaise with partners to obtain necessary documentation and information for KYC processes.Address client inquiries and provide guidance on KYC requirements and procedures.Handle complex queries and issues related to KYC and compliance.Provide expert guidance and solutions to the team for resolving challenging cases.


    Qualifications


    Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

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    Q1. If insurance premium is paid for an entire year 1st January to 31st December and books get close on 31st March, what will be the accounting ... read more
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    What people at Accenture are saying

    4.2
     Rating based on 7 Service Delivery Operations Specialist reviews

    Likes

    Nothing to be liked

    • Salary - Good
    • +1 more
    Dislikes

    Micro management..no freedom to rake decision.

    Read 7 Service Delivery Operations Specialist reviews

    Service Delivery Operations Specialist salary at Accenture

    reported by 109 employees with 8-17 years exp.
    ₹7.2 L/yr - ₹21 L/yr
    9% more than the average Service Delivery Operations Specialist Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56.4k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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    71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
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