Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Enterprise Architecture Strategy

Good to have skills :NA
Minimum 7.5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in Enterprise Architecture Strategy will be utilized to analyze and optimize the performance of the applications, ensuring seamless operations for the end-users. With your problem-solving skills and technical acumen, you will contribute to the success of the team and the overall efficiency of the organization.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Ensure the smooth functioning of critical business systems.
- Identify and resolve issues within multiple components of the applications.
- Analyze and optimize the performance of the applications.
- Contribute to the success of the team and the overall efficiency of the organization.

Professional & Technical Skills:
- Must To Have Skills:Proficiency in Enterprise Architecture Strategy.
- Strong understanding of software architecture principles and best practices.
- Experience in designing and implementing enterprise-level applications.
- Knowledge of cloud computing platforms and services.
- Familiarity with DevOps methodologies and tools.
- Good To Have Skills:Experience with application support and troubleshooting.
- Experience in working with cross-functional teams.
- Excellent problem-solving and analytical skills.

Additional Information:
- The candidate should have a minimum of 7.5 years of experience in Enterprise Architecture Strategy.
- This position is based at our Mumbai office.
- A 15 years full-time education is required.

Qualifications

15 years full time education