Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Linux
Good to have skills : Cloud Infrastructure
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Troubleshoot and resolve technical issues related to applications.
- Collaborate with cross-functional teams to identify and solve issues within critical business systems.
- Provide support to end-users and address their queries and concerns.
- Contribute to the improvement of application performance and stability.
- Stay updated with the latest industry trends and technologies.
- Ensure adherence to best practices and standards in application support.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Linux.
- Good To Have Skills: Experience with Cloud Infrastructure.
- Strong understanding of operating systems, particularly Linux.
- Familiarity with scripting languages such as Bash or Python.
- Knowledge of database management systems and SQL.
- Experience in troubleshooting and resolving technical issues.
- Ability to analyze and interpret log files and system performance metrics.
- Excellent problem-solving and communication skills.

Additional Information:
- The candidate should have a minimum of 2 years of experience in Linux.
- This position is based at our Coimbatore office.
- A 15 years full-time education is required.
Qualification
15 years full time education