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Accenture

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3.9

based on 53k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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27698 Accenture Jobs

Business Operations Associate - M&E

Accenture Solutions Pvt Ltd

3.9

based on 53k Reviews

1-3 years

₹ 2.3 - 3.5L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

Business Operations Associate - M&E

Accenture

posted 9d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Customer Support Project Management HTML Event Planning Business Operations

+ 8 more

Job Description

Key Responsibilities (Current, CL12)

Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support"

Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures "

Follow communication process flow"

Updates process forms in a timely manner"

Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements"

Consults on event requirements and site features"

Coordinates site testing and final sign-off with customer"

Creates event reporting package with updated reports"

Integrates site data with MMS (Salesforce), On24 and Touchcast"

Sends initial invitation and/or provides final site URL"

Sends additional rounds of invitations and communications"

Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner"

Manages event websites and registration changes"

Sends post-event feedback surveys"

Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist)"

Support taskforces and special projects (as assigned)"

Qualifications

Required Skills List?

Experience with Cvent platform will be a huge plus.

The person should be willing to work Night Shifts (9 am to 6 pm US Eastern time)

Ability to communicate effectively and support customers from various countries and time zones ?

Comfortable speaking with customers in our universal business language; English ?

Excellent customer service ?

Excellent time management skills?

Ability to problem solve customer and team issues ?

Multi-tasker?

Effective Written and Verbal Communications Training?

Ability to work independently ?

Strong Microsoft Office skills and adept to working with new technology (Word, Power Point, Excel)?

Self-starter for continued education on technology?

Familiarity with Microsoft Teams, a plus?

Event planning experience, a plus ?

Project Management experience , a plus?

Knowledge of onsite event technology, a plus?

Familiarity with HTML, a plus ?

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

Prepare for Accenture Business Operations Associate roles with real interview advice

People are getting interviews at Accenture through

(based on 5.1k Accenture interviews)

Job Portal

Campus Placement

Company Website

Referral

Walkin

Recruitment Consultant

33%

18%

13%

12% candidates got the interview through other sources.

High Confidence

What people at Accenture are saying

4.1

Rating based on 196 Business Operations Associate reviews

Anonymous · Content Management (Print / Online / Electronic) in Bangalore Rural

Likes

Really good company

Dislikes

Less salary

Read 196 reviews

Business Operations Associate salary at Accenture

reported by 1.4k employees with 1-7 years exp.

₹1.4 L/yr - ₹8 L/yr

27% less than the average Business Operations Associate Salary in India

View more details

What Accenture employees are saying about work life

based on 53k employees

66%

85%

68%

76%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Accenture Bangalore / Bengaluru Office Location

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Bangalore / Bengaluru (1)

Bengaluru Office

71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
560052