Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :SAP TM Transportation Management


Good to have skills :Application Packaging
Minimum
5 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Ensure timely resolution of application issues and technical glitches.

Collaborate with cross-functional teams to identify and implement process improvements.

Conduct root cause analysis and implement corrective actions.

Develop and maintain technical documentation for applications and systems.
Professional & Technical Skills:

Must To Have Skills:Proficiency in SAP TM Transportation Management.

Good To Have Skills:Experience with Application Packaging.

Strong understanding of software development lifecycle and application support processes.

Experience in troubleshooting and resolving application issues.

Knowledge of database management systems and SQL queries.

Familiarity with ITIL framework and incident management processes.
Additional Information:

The candidate should have a minimum of 5 years of experience in SAP TM Transportation Management.

This position is based at our Mumbai office.

A 15 years full time education is required.

 Qualifications 
15 years full time education