Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BTP Integration Suite
Good to have skills : Application Packaging
Minimum 5 year(s) of experience is required
Educational Qualification : BE

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of the applications.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Troubleshoot and resolve technical issues related to the applications.
- Collaborate with cross-functional teams to ensure smooth functioning of the applications.
- Perform root cause analysis and implement corrective actions.
- Conduct regular system audits to identify and resolve any performance issues.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP BTP Integration Suite.
- Good To Have Skills: Experience with Application Packaging.
- Strong understanding of software development lifecycle and application support processes.
- Experience in troubleshooting and resolving technical issues in enterprise applications.
- Knowledge of integration technologies and tools such as SAP Cloud Platform Integration and SAP Process Orchestration.
- Familiarity with SAP modules and applications.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.

Additional Information:
- The candidate should have a minimum of 5 years of experience in SAP BTP Integration Suite.
- This position is based in Noida.
- A BE degree is required.
Qualification
BE