Program/Project Management Lead

Project Role :Program/Project Management Lead




Project Role Description :Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.


Must have skills :Service Delivery, Microsoft Dynamics 365 Operations Functional, Infrastructure Service Management



Good to have skills :Service Desk Management
Minimum



5 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:As a Program/Project Management Lead, you will lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Show creativity in managing and driving successful project outcomes.
Roles & Responsibilities:

Expected to be an SME

Collaborate and manage the team to perform

Responsible for team decisions

Engage with multiple teams and contribute on key decisions

Provide solutions to problems for their immediate team and across multiple teams

Lead project planning and execution

Ensure project goals and objectives are met

Monitor and report on project progress
Professional & Technical Skills:

Must To Have Skills:Proficiency in Service Delivery, Infrastructure Service Management, Microsoft Dynamics 365 Operations Functional

Good To Have Skills:Experience with Service Desk Management

Strong understanding of project management methodologies

Excellent communication and leadership skills

Ability to analyze and solve complex problems

Experience in managing project budgets and resources
Additional Information:

The candidate should have a minimum of 5 years of experience in Service Delivery

This position is based at our Jaipur office

A 15 years full-time education is required


Qualifications

15 years full time education