Application Support Engineer

Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :SAP Quality Management (QM)



Good to have skills :NA
Minimum



7.5 year(s) of experience is required



Educational Qualification :Minimum 15 years full time education


Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software-related issues to ensure seamless operations.
Roles & Responsibilities:

Expected to be an SME

Collaborate and manage the team to perform

Responsible for team decisions

Engage with multiple teams and contribute on key decisions

Provide solutions to problems for their immediate team and across multiple teams

Implement innovative strategies to enhance system performance

Conduct regular system audits to ensure compliance and security

Stay updated on industry trends and best practices to drive continuous improvement
Professional & Technical Skills:

Must To Have Skills:Proficiency in SAP Quality Management (QM)

Strong understanding of SAP modules integration

Experience in troubleshooting and resolving software issues

Knowledge of ITIL framework for service management

Hands-on experience in system monitoring and performance optimization
Additional Information:

The candidate should have a minimum of 7.5 years of experience in SAP Quality Management (QM)

This position is based at our Pune office

A minimum of 15 years full-time education is required


Qualifications

Minimum 15 years full time education