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Order To Cash Operations Associate

1-3 years

₹ 2.5 - 5.5564L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Order To Cash Operations Associate

Accenture

posted 12d ago

Job Description


Skill required:
Order to Cash - Collections Processing

Designation:
Order to Cash Operations Associate

Qualifications:
Any Graduation

Years of Experience:
1 to 3 years

What would you do?
You will be part of the Order to Cash Team in the role of a Credit & Collection analyst working from the designated work location. You are expected to comprehend the entire credit and collection process, resolve any queries raised by end customers, internal teams, or clients.

What are we looking for?
  • Problem-solving skills
  • Process-orientation
  • Ability to manage multiple stakeholders
  • Ability to establish strong client relationship
  • Written and verbal communication
  • Graduates in Commerce with practical experience in Credit & Collection processes, including Credit Assessment, Credit Hold Review, Dispute Resolution, Credit Risk Management, and Payment Collection.
  • Possess excellent problem-solving and interpersonal skills to manage customer interactions and resolve disputes.
  • Demonstrate a quick ability to learn and adapt to new systems, processing transactions following desktop procedures.
  • Exhibit effective written and verbal communication skills with a passion for addressing customer queries.
  • Proficient in using MS Office tools such as Excel, PowerPoint, and Word.
  • Familiar with Tandem, PowerApps
  • Exposure to Power BI
  • Creation of DTPs (Desk Top Procedures)
  • Experience in Virtual Transition. Roles and Responsibilities:
  • Handling Escalations
  • Assessing Customer Credit
  • Collecting Overdue Payments
  • Reviewing Credit Holds
  • Resolving Disputes
  • Communicating with Customers
  • Managing Credit Risks
  • Generating Reports
  • Supporting Audit Processes
  • Participating in Daily Huddles
  • Achieving Quality Targets
  • Meeting Productivity Goals
  • Maintaining Average Handling Time
  • Continuing Learning through My Learnings
  • Being Open to Sharing Team Workload
  • Contributing Suggestions for Process ImprovementsQualificationAny Graduation

  • Employment Type: Full Time, Permanent

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    What people at Accenture are saying

    4.0
     Rating based on 95 Operations Associate reviews

    Likes

    Good company culture

    Dislikes

    Not liked current project process

    Read 95 reviews

    Operations Associate salary at Accenture

    reported by 633 employees
    ₹1.5 L/yr - ₹7.2 L/yr
    9% more than the average Operations Associate Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.6k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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