Program/Project Management Lead

Project Role :Program/Project Management Lead


Project Role Description :Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.

Must have skills :Service Delivery, Microsoft Dynamics 365 Operations Functional


Good to have skills :Infrastructure Service Management, Service Desk Management
Minimum

7.5 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As a Program/Project Management Lead, you will lead business and technology outcomes for assigned program, project, or contracted service. You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Your typical day will involve overseeing and managing the program or project, ensuring that all deliverables are met, and collaborating with cross-functional teams to achieve desired outcomes.
Roles & Responsibilities:

Expected to be an SME

Collaborate and manage the team to perform

Responsible for team decisions

Engage with multiple teams and contribute on key decisions

Provide solutions to problems for their immediate team and across multiple teams

Ensure effective communication and coordination between team members

Identify and mitigate risks and issues

Monitor and report on project progress
Professional & Technical Skills:

Must To Have Skills:Proficiency in Service Delivery, Microsoft Dynamics 365 Operations Functional

Good To Have Skills:Experience with Service Desk Management, Infrastructure Service Management

Strong understanding of project management methodologies and tools

Excellent leadership and communication skills

Ability to analyze and interpret data to make informed decisions

Experience in managing budgets and resources
Additional Information:

The candidate should have a minimum of 7.5 years of experience in Service Delivery

This position is based at our Ahmedabad office

A 15 years full-time education is required
Qualifications
15 years full time education