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HR Service Delivery Associate

1-3 years

₹ 3.3 - 5.1L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

HR Service Delivery Associate

Accenture

posted 12hr ago

Job Description



Skill required:
Talent Acquisition - Candidate Onboarding


Designation:
HR Service Delivery Associate


Qualifications:
Any Graduation


Years of Experience:
1 to 3 years


What would you do?
Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketThe Candidate Onboarding team focuses on administering the onboarding of new employees including all onboarding activities like orientation registration, completion of background check, creation of SAP record, etc. This role is primarily focused on performing end to end onboarding with 100% compliance, developing and maintaining required reports through data collection, validation, analysis, and publishing them according to the requirement of the clients/customers.


What are we looking for?
  • SuccessFactors experience would be an added advantage
  • HR Domain certification would be an added advantage
  • Strong MS Office and Excel skills Knowledge/Skills Requirements:
  • Good organizational & prioritisation skills.
  • Analytical and problem-solving skills.
  • Multi-cultural awareness
  • Attention to detail.
  • Focus on high data accuracy.
  • Quality driven - in communications and all system transactions.
  • Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
  • Good written and verbal skillsCore Competencies -
  • Professional Qualities
  • Good oral and written communication skills
  • Ability to identify and effectively use resources
  • Excellent customer service skillsGlobal design, Localization, Testing, Standard Operating build experience

    Roles and Responsibilities:
  • Master the given process and help the team members to overcome process related queries
  • Read, understand and analyze client process as per the business rules as a subject matter expert.
  • Execute the process accurately and timely as a hands-on processor.
  • Escalate issues and seek advice when faced with complex issues/problems.
  • Creates a logical plan, realistic estimates and schedule for an activity or project segment.
  • Ensure LWI's are followed and updated regularly and train the team members on process updates.
  • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
  • Perform â"Root Cause Analysisâ" on issues faces and suggest appropriate corrective action for current remediation and future control.
  • Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
  • Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.
  • Participates in various internal or client initiatives related to Process.
  • Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.
  • Plan proper allocation of work.
  • Support Team lead / Manager with Daily stats / reporting and MOS.
  • Enrich team members with a clear sense of direction and understanding of each other's responsibilities.
  • To be available on the floor through the day to resolve process related issues.
  • Complete training need analysis for the team on timely manner through quality reports and knowledge tests
  • Create effective QC and Audit mechanism within process to ensure delivery on SLA's.
  • Assist in training/educating HRO personnel on learning and acquired skills in process.
  • Assist client with Admin activities (especially Document Mgmt) related to onboarding / People movements and benefits administration.
  • Support Client with the Admin activities related to Performance mgmt.
  • Ensure Customer Satisfaction
  • Ensure and maintain the security and confidentiality of client data.

     
    Qualifications
     
    Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Human Resource Service Delivery Associate roles with real interview advice

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    Q1. If insurance premium is paid for an entire year 1st January to 31st December and books get close on 31st March, what will be the accounting ... read more
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    What people at Accenture are saying

    3.4
     Rating based on 65 Human Resource Service Delivery Associate reviews

    Likes

    Salary is good and always on time. Certain people are good but mostly evil.

    • Salary - Good
    Dislikes

    Most of the things are to be disliked in Accenture. Like their managers thinks they own you. They hire some mediocre as a TL and never give chance to a deserving candidate. They promote based on their benefits and not based on the employees good work.

    • Job security - Poor
    • +3 more
    Read 65 Human Resource Service Delivery Associate reviews

    Human Resource Service Delivery Associate salary at Accenture

    reported by 926 employees
    ₹2.2 L/yr - ₹6.6 L/yr
    At par with the average Human Resource Service Delivery Associate Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56.4k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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    Accenture Mumbai Office Location

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    Mumbai Office
    1st, 2nd, 3rd, & 4th Office Level, Building No. 02, Mindspace, Serene Properties IT/ITES SEZ, Thane-Belapur Road, Airoli, Navi MumbaiMumbai, India, Mumbai
    400708

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