Regional Retail Manager

JD for MBO – Area Manager / Accounts Manager

Key Responsibilities:

1. Account Management (Existing Business):
• Oversee and manage existing fashion retail accounts across multiple business outlets (MBOs).
• Ensure proper execution of merchandising, promotions, and in-store activities for current clients.
• Continuously assess the performance of each account, identifying areas for improvement and addressing any issues or challenges.
• Ensure contract renewals, pricing updates, and terms of service are aligned with client needs and business goals.

1. Business Development (New Accounts):
• Identify and pursue new business opportunities within the MBO fashion retail sector to expand market presence.
• Develop and implement strategic plans to attract and onboard new clients, focusing on long-term partnership development.
• Conduct market research to identify potential MBO partners, consumer trends, and competitor activities.

1. Relationship Building and Management:
• Cultivate strong, trust-based relationships with key stakeholders, including store owners, buyers, and management teams at fashion outlets.
• Maintain regular communication through in-person visits, meetings, and presentations to strengthen client engagement and loyalty.

1. MIS (Management Information Systems) & Reporting:
• Maintain accurate and up-to-date records of all accounts, sales performance, and customer interactions using MIS tools.
• Regularly analyze data to track KPIs, sales trends, and account performance.
• Prepare comprehensive reports on business performance, providing insights and recommendations to senior management for continuous improvement.
• Ensure MIS tools are effectively used to forecast demand, monitor inventory, and streamline operations across all outlets.

1. Sales Strategy & Revenue Growth:
• Develop and execute sales strategies to achieve growth targets for both existing and new accounts.
• Collaborate with the sales staff, marketing, and merchandising teams to create targeted proposals and promotional activities that align with client objectives.
• Negotiate contracts, pricing, and terms with both existing and prospective clients to optimize profitability.

1. Managing Existing Business Operations:
• Ensure smooth day-to-day management of business operations across MBOs, including merchandising, promotions, and inventory management.
• Coordinate product launches and special promotions to maximize brand visibility and retail sales across outlets.
• Troubleshoot any operational challenges or issues to maintain seamless business continuity.

1. Performance Tracking & Continuous Improvement:
• Monitor sales performance, market share, and client satisfaction for each MBO account.
• Conduct regular account reviews to assess performance, address concerns, and identify new growth opportunities.
• Continuously improve processes, sales strategies, and account management techniques to drive efficiency and profitability.

1. Cross-functional Collaboration:
• Work closely with internal teams, including merchandising, marketing, and supply chain, to ensure alignment with client needs and smooth execution of strategies.
• Coordinate with internal stakeholders to ensure timely delivery of products, accurate inventory levels, and effective promotional activities

Qualifications:

• Bachelor’s degree in Business, Marketing, Retail Management, or a related field.
• Proven experience in account management, business development, or a similar role within the fashion retail industry, preferably in MBO settings.
• Strong understanding of retail operations, merchandising, and sales strategies.
• Proficiency in MIS tools and data analysis for business reporting and decision-making.
• Excellent communication, negotiation, and relationship-building skills.
• Strong organizational and project management abilities.

Key Competencies:

• Customer-centric approach
• team building and collaboration
• Strong relationship management and networking skills
• Data-driven mindset with proficiency in MIS and reporting tools
• Ability to manage and grow existing business operations
• Adaptability and problem-solving skills in a dynamic retail environment