Chief Sales Officer - Real Estate (17-25 yrs)

Position Overview:

- We are seeking an experienced and dynamic CSO to lead the sales operations, drive revenue growth, expand market presence, and ensure operational excellence within the residential real estate sector. The CSO will work also work with CRM and Marketing teams to craft and implement sales strategies, oversee team performance, and foster relationships with key stakeholders.

- This role is essential in driving the organization's sales success and customer satisfaction and focus on:

- Collaborating with the Head of Sales to co-develop sales strategies and drive overall growth.

- Leading sales operations with a focus on process improvement and team management.

- Enhancing market presence, revenue generation, and customer satisfaction within the residential sector.

ROLES & RESPONSIBILITIES:

Sales Strategy & Planning:

- Co-develop and execute sales strategies in collaboration with the CRO

- Conduct thorough market research and competitor analysis to align strategies with market trends.

- Identify new business opportunities and develop actionable plans to target potential customers and segments.

Sales Operations & Process Optimization

- Oversee and optimize the sales team structure, processes, and performance metrics to drive results.

- Streamline sales workflows to improve operational efficiency and increase conversion rates.

- Develop and maintain sales operations dashboards, providing real-time performance metrics and insights.

Channel Partners & Broker Network:

- Build and nurture strong relationships with channel partners, including brokers, agents, and real estate consultants.

- Develop strategies to expand and enhance the broker network, fostering long-term partnerships.

- Negotiate and manage broker agreements, ensuring competitive commission structures and high performance.

Sales Closing & Customer Satisfaction:

- Oversee the sales closing process to ensure timely, accurate, and efficient closings.

- Proactively monitor and resolve any closing-related issues, ensuring seamless customer transactions.

- Focus on maintaining high levels of customer satisfaction and loyalty through exceptional post-sale service.

Team Leadership & Development:

- Lead, mentor, and develop a high-performing residential sales team.

- Recruit, train, and retain top sales talent, ensuring the team meets or exceeds its targets.

- Encourage collaboration between the sales team and other departments such as marketing and customer success.

Market Knowledge & Intelligence:

- Stay informed about local market trends, competitor strategies, and regulatory changes that impact the residential real estate landscape.

- Use market intelligence to inform strategic decisions and adapt sales approaches.

Collaboration & Communication:

- Work closely with cross-functional teams, including marketing, development, and customer service, to ensure alignment of goals and smooth execution of sales strategies.

- Regularly communicate sales performance and strategic insights to the executive leadership team, offering data-driven recommendations.

Desired Skills & Experience:

- 17-20+ years of residential sales leadership experience in the real estate industry, with a proven track record of driving revenue growth and expanding market share.

- Strong understanding of residential sales operations, strategy formulation, and key performance metrics.

- Excellent communication, leadership, and interpersonal skills with the ability to inspire and lead a team to achieve goals.

- Proficient in data analysis and making informed decisions based on market intelligence and sales performance.

- Ability to manage multiple sales channels and build strong relationships with external stakeholders like brokers and agents.

Additional Requirements:

- Proficient with CRM software (e.g., Salesforce) and sales analytics tools.

- Hands-on experience with CRM management and sales automation processes.

- In-depth knowledge of local real estate regulations and compliance requirements.

- Strong network within the real estate industry, with established connections to brokers, agents,