Manager - Sales & Marketing - Roller Manufacturing Firm (4-6 yrs)

Sales & Marketing/ Business Development:.

Industry: Metal Valve, Ball, and Roller Manufacturing.

- Respond quickly and efficiently to all incoming calls for information.

- Should make strategy for and manage tender/contract bidding.

- Ensure that all incoming emails are replied to in a prompt fashion and with pertinent information.

- Prepare proposals for new and existing customers and facilitate showing of facilities and services.

- Contract bookings and assist sales consultants in the execution of sales processes.

- Generate lists of prospects and contact them by following standard operating procedures.

- Coordinate and execute sales and service events.

- Prepare sales-related documents such as contracts and event orders.

- Promote awareness of company's brand image.

- Gather materials and assemble information packages for specialized sales events.

- Contact customers, make appointments and relay information to designated sales personnel.

- Ensure customer satisfaction by accurately processing order.

- Collaborate with other departments to ensure that any issues are handled immediately.

- Maintain sales records and prepare sales activity reports.

- Record progress of all customer inquiries.

- Encourage repeat business by networking with existing customers.

- Follow-up for Payment collection with customer.

- Assist in actualizing marketing strategies and maintain business communication with customers.

- Communicate with distributors and company representatives to resolve queries aimed at business practice.

Customer Relationship Management:.

- Managing customer centric operations and ensuring customer satisfaction by achieving delivery & service quality norms.

- Interacting with the customers to gather their feedback regarding the product satisfaction.

Maintaining cordial relationships with customers to achieve repeat business.

Other Deliverables:.

- Identifying new market segments for achieving targets and optimising the revenue.

Strategising business growth initiatives.

- Maintaining cordial business relationship with key decision makers of target organisations for consistent. business development.

- Training team members at regular intervals in new product launches and skill enhancing schedules.

- Initiating activities for entire business transactions and preparing documents for tenders & order. requirements.

- Actively playing a role in recruiting processes for the organisation as and when required.

- Representing organisation in various seminars held for improvising key decision making techniques.